Privacy Policy for Guardian Limited Corporation

Effective Date: January 12th, 2025

Guardian Limited Corporation (referred to as “we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy provides detailed information about how we collect, use, disclose, and protect your information when you interact with us, whether through our website, email, phone communications, or other services. By engaging with our services, you agree to the practices described in this policy.


1. Information We Collect

We collect both personal and non-personal information to serve our clients and users. Below are the categories of information we gather:

A. Personal Information

  • Name: To identify you and personalize communications.

  • Email Address: For correspondence, service updates, and notifications.

  • Phone Number: To provide support and for urgent communications.

  • Mailing Address: For invoicing, correspondence, or delivery of services.

  • Payment Information: Such as credit card details, used to process transactions securely.

  • Other Identifying Details: Any additional information you voluntarily provide through forms, surveys, or during interactions with us.

B. Non-Personal Information

  • IP Address: To analyze site traffic and ensure security.

  • Browser Type: To optimize user experience across platforms.

  • Operating System: To troubleshoot and improve functionality.

  • Usage Data: Such as pages visited, time spent on our website, and other analytics.


2. How We Collect Your Information

We gather your information through multiple channels, ensuring we respect your privacy and preferences:

  • Direct Interaction: Information you provide when you fill out forms, contact us via phone or email, or use our services.

  • Automated Technologies: Data collected automatically when you interact with our website, such as through cookies, web beacons, and similar technologies.

  • Third-Party Sources: We may receive data from publicly available sources or partners who help facilitate our services.


3. Use of Information

We use the information we collect for the following purposes:

  • Service Provision: To deliver and manage the services you request.

  • Communication: To respond to inquiries, send updates, or provide important information regarding your account or our services.

  • Payment Processing: To handle transactions securely and efficiently.

  • Improvement of Services: To understand user behavior, optimize our website, and enhance service offerings.

  • Legal Compliance: To adhere to applicable laws, regulations, or enforce our terms of service.

  • Marketing and Promotions: To inform you about services, events, or promotions, provided you have given explicit consent.


4. Disclosure of Information

We respect your privacy and will never sell your personal information. However, we may share information in the following circumstances:

  • With Trusted Service Providers: Partners who assist us in operations, such as payment processing, IT support, or marketing.

  • Legal Requirements: When disclosure is necessary to comply with legal obligations, protect our rights, or respond to lawful requests.

  • Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.


5. Data Security

We implement stringent security measures to protect your information from unauthorized access, disclosure, or misuse. These include:

  • Encryption of sensitive data during transmission and storage.

  • Regular audits and updates to our security protocols.

  • Restricted access to personal information, limited to authorized personnel.

Despite these precautions, no system is entirely foolproof. We encourage you to notify us immediately if you suspect any security breaches.


6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and gather analytics. These include:

  • Session Cookies: To remember your preferences during a single visit.

  • Persistent Cookies: To recognize your device on future visits.

  • Analytics Tools: Such as Google Analytics, to understand how users interact with our website.

You can manage your cookie preferences through browser settings. Note that disabling cookies may limit some functionalities of our website.


7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access and Review: Request a copy of the personal data we hold about you.

  • Correction: Update or correct any inaccuracies in your information.

  • Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Objection: Restrict or object to certain types of data processing.

  • Marketing Preferences: Opt-out of receiving promotional communications.

To exercise these rights, contact us at (800)927-0288. We will respond to your request within the timeframe required by applicable law.


8. Third-Party Links

Our website may include links to external sites. While we strive to provide links to reputable resources, we are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies before sharing any personal information.


9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date. We encourage you to review the policy periodically to stay informed of our privacy practices.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Guardian Limited Corporation

(800)927-0288

We are committed to addressing your concerns promptly and ensuring your privacy is protected.

This California Consumer Privacy Policy (“Policy”) applies solely to individuals who are residents of the State of California (“consumers”). We adopt this Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws.

We reserve the right to update this Policy at any time. We may also notify consumers in other ways from time to time about the processing of their Personal Information (as defined in the CCPA).

Contents

  1. Consumer Rights under the CCPA

    1. CCPA Rights

    2. Process for verifying your request

    3. How to exercise your rights

    4. Authorized Agent

  2. Identification of Personal Information Collected from California Residents, Disclosed, or Sold

    1. Categories of Personal Information We Collect about California Consumers

    2. Categories of Sensitive Personal Information We Collect about California Consumers

    3. Sources of Collection

    4. Purposes for Which We Collect this Personal Information

    5. Retention of Personal Information

    6. Disclosure of Personal Information

    7. Third Parties to Whom We Have Sold Personal Information

    8. Consumers Under the Age of 16

  3. How to Contact Us

Consumer Rights under the CCPA

If you are a consumer, you have the following rights under the CCPA. In the event you chose to exercise your rights, we will handle your request in accordance with this section.

CCPA Rights

  • Right to Know & Right to Access - You have a right to request details regarding the Personal Information Guardian Limited collects, uses, discloses, and (if applicable) sells about you.
  • Right to Delete - Subject to certain exceptions, you have the right to request that we delete any Personal Information about you that we may hold. We may have grounds to deny your deletion request as provided for in the CCPA.

  • Right to Limit the Sharing and Disclosure of Sensitive Personal Information (SPI) - You have the right to request that we limit the sharing and disclosure of your SPI. Guardian Limited, however, does not disclose your SPI as defined under CCPA.
  • Right to Correct Inaccurate Personal Information - You have the right to request that we correct any inaccurate information held by us.
  • Right to Opt Out of Sale of Personal Information - You have a right to opt out of the sale of your Personal Information and to opt out of its sharing for advertising, as defined under CCPA. Guardian Limited, however, does not sell or share your Personal Information as defined under CCPA.

  • Right to Non-Discriminatory Treatment - You have a right not to be discriminated against because you exercised any of your rights to know, access, delete, or opt-out of the sale of your Personal Information.

Process for verifying your request

If you are a consumer and make a rights request under the CCPA, in order to protect you and your Personal Information from unauthorized disclosure, upon receipt of your request, we will need to reasonably verify that you are the person about whom we collected Personal Information. We may do so by asking for additional information (“Verifiable Information”) to compare against the information we hold about you, or if you have an account with us, by asking you to log in to that account. We will only use Verifiable Information to verify your identity or authority to make the request. We may also ask you to provide additional detail or clarify your request to allow us to properly understand, evaluate and respond to it.

Types of Verifiable Information we may ask for depend on the context of your relationship with Guardian Limited but may include:

  • Name of a Guardian Limited employee with whom you interacted

  • Date or other details of a transaction you had with Guardian Limited

  • Email address, phone number, or other contact information we may have on file for you

How to exercise your rights

You may exercise your rights to know, access, delete, or opt out by calling us at +1 (800) 927-0288. We will ask for your name, email address, and your relationship to us in order to begin processing your request.

Authorized Agent

You may authorize someone to submit a rights request on your behalf. You may do this by providing that person with power of attorney pursuant to the California Probate Code. Alternatively, you may provide that person with signed, written permission to submit requests on your behalf, but we will still require you to verify your identity with us directly by one of the methods listed above. In either case, we will also require that person to verify their personal identity via one of the above methods, or, in the case of a business entity, by response to communications directed at a well-known Internet domain associated with that business or to contacts provided in that entity’s official filings with the California Secretary of State.

 

Identification of Personal Information Collected from California Residents, Disclosed, or Sold

Below is a comprehensive description of Guardian Limited’s online and offline data collection practices regarding the collection, use, and disclosure of personal information.

Categories of Personal Information We Collect about California Consumers

In the preceding 12 months, depending on a consumer’s interactions with Guardian Limited, Guardian Limited has collected the following categories of information for the purposes outlined below under the heading “Purposes for Which we Collect this Information”:

  • Identifiers, such as name, email address, and account name
  • Customer records information, such as address or telephone number
  • Characteristics of protected classifications under California or federal law, such as race, religion, or disability
  • Commercial information, such as products or services purchased, obtained, or inquired about
  • Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement
  • Geolocation data, such as device location or Internet Protocol (IP) location
  • Visual information, such a photo or moving images
  • Professional or employment-related information, such as current or past work history
  • Education information that is not “publicly available personally identifiable information” as defined in the California Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99)
  • Inferences reflecting your preferences, predispositions, behavior, and attitudes drawn from the information we collect when you visit our website, use our apps, or interact with our tools

Sensitive Personal Information

To the extent we may lawfully do so under California law, we may collect and process categories of Personal Information relating to you which enjoy special protection by qualifying as Sensitive Personal Information under California law.

Guardian Limited does not sell Sensitive Personal Information and has not sold Sensitive Personal Information in the preceding 12 months. Guardian Limited does not share Sensitive Personal Information with any third parties for cross-context behavioral advertising.

Purposes for Which We Collect this Personal Information

We collect the personal information set out above, for the following business and commercial purposes:

To operate and maintain our business and digital properties, as well as to provide services to our clients:

  • To communicate with clients, prospective clients, and others with whom we have or are inquiring about establishing a business relationship
  • To provide offerings and services in which a consumer expressed interest
  • For business and marketing purposes
  • To administer and facilitate a consumer’s attendance at any of our events
  • To create an account to access certain information offerings or services
  • To administer surveys and generate aggregated and de-identified data analytics to improve and better manage our client relationships
  • To operate, evaluate and improve our online business offerings, including developing new products and services
  • To determine the effectiveness of and optimize our advertising to better target our advertising and to provide pertinent offers in which we think a consumer will be interested
  • To analyze and facilitate the functionality of our products, services, websites, mobile applications and any other digital assets

To maintain and operate our corporate offices and other corporate spaces for which we are responsible:

  • To ensure safety and security of Guardian Limited employees at our offices

To provide our emerging digital products and services:

  • To create and manage a member account
  • To provide consumers with digital services and to manage our relationship with them
  • To provide a personalized experience on our platform
  • For security, to be able to identify a consumer at check in
  • To maintain a consumer’s member profile
  • To analyze the use of, and help us continually refine and improve our services, our apps, and to better serve our customers
  • To address requests for additional information about Guardian Limited and our services
  • To market and advertise our services
  • To gather information about our website for analytics purposes
  • To allow a consumer access to our services
  • To the extent we provide payment facilities, to allow for a consumer to make purchases
  • To customize our services for a consumer, including providing recommendations

To recruit job applicants:

  • To assess a consumer’s suitability for the position to which the consumer applied or other available positions, which include: interviews, terms of employment, verification of information, carrying out pre-employment screening checks, determining the consumer’s ability to legally work for us in the United States (including, as applicable, verifying the consumer’s visa status), and for onboarding the consumer as a Guardian Limited employee once hired

To carry out the responsibilities included in the Guardian Limited ethics documentation:

  • To investigate possible violations of the law or of company policy and to take appropriate corrective action, such as employee discipline or legal proceedings
  • To compile statistical information on reports of misconduct

Sources of Collection

We collect the personal information set out above from the following sources:

  • Consumers, directly or indirectly

  • Publicly available websites

  • A consumer’s employer with respect to certain services we offer

  • Third parties who may share personal information they collect with us for research or marketing purposes

Retention of Personal Information

Guardian Limited retains your personal information for no longer than is reasonably necessary. We retain your personal information for the amount of time required to achieve the purpose for which the information was collected. We also retain your personal information for as long as required to achieve legal obligations to which Guardian Limited is bound.

Disclosure of Personal Information

In the preceding 12 months, depending on a consumer’s interactions with Guardian Limited, Guardian Limited has disclosed for a business purpose, the following categories of information (for additional examples please refer to the section above titled Categories of Personal Information We Collect about California Consumers):

  • Identifiers
  • Customer records information
  • Characteristics of protected classifications under California or federal law
  • Commercial information
  • Internet or other electronic network activity information
  • Geolocation data
  • Visual information
  • Professional or employment-related information
  • Education information that is not “publicly available personally identifiable information” as defined in the California Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99)
  • Inferences

For each of the categories listed above, we may have disclosed Personal Information to the following categories of third parties for a business purpose:

  • Third parties, including third party vendors

  • Service providers, who help us manage or provide our products and services, including but not limited to marketing, advertising and communications agencies, external auditors and advisors, and our vendors who provide data processing, IT, software, information security, or other related services

  • Legally affiliated entities and affiliates

  • Professional advisors

  • Enforcement or regulatory authorities, if required

Third Parties to Whom We Have Sold Personal Information

Guardian Limited does not sell Personal Information and has not sold Personal Information.